We envision a true commitment to service that includes daily contact with HR staff, employees and vendors. Our service can include the following:
Plan Implementation:
- Comprehensive Review of Current Benefits Package
- Strategic Funding Analysis including discussions and recommendations for Consumer
- Driven Health Plans, Dual Plan options and other innovative financial solutions
- Marketing Submissions for all lines of coverage
- At-a-glance Benefits & Cost comparisons
- Plan Orientations, Employee Educations and Carrier Enrollments
- On-line setup for Benefits Information Access (includes education for plan administrator)
- COBRA & HIPAA administration assistance
- Plan Administrator Training
Day-to-day Service:
- Employee Assistance with complicated claims adjudication, benefits interpretation and eligibility issues
- Investigate Eligibility & Billing Issues with carriers and vendors
- Coordinate and Advise on general customer services needs such as ordering ID cards, request forms, assist with obtaining prior approvals, pre-certification and appeals
- Mid-year meetings with plan administrator to review claims and vendor performance
Renewal and Year End:
- Health & Benefits Fairs & Open Enrollment Communications
- Year End Claims & Plan Performance Analysis
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Garner & Glover Company can provide group health solutions to businesses with as few as two employees up to thousands of employees. We have the ability to negotiate with incumbent carriers and vendors, create plan designs and implement programs like wellness initiatives and reimbursement arrangements.